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The Development of Mini Concrete Mixer Needs Thoughtful Service

     Good service is the basic of enterprises’ survival. And for large machinery industry, the professional service team is indispensable. Compared with previous years, the mini concrete mixer is in slow development. So, if we want to satisfy our customers and improve the quality of the enterprises, what should we do in terms of service?


Mini Concrete Mixer


     After we transported the mini concrete mixer from our factory to the user, we need to provide a thoughtful service system for customer and solve the after-sales problems one-on-one. Daswell Machinery thinks that if we want to form a set of perfect service system, then we must do the following three points.

     First is the specialization. Companies need to have professional testing organization, testing staff and technical team, and they should form a professional skill training system and train high-level maintenance personnel, who can repair the failure of mini concrete mixer in the first time. Second is the intellectualization. Companies should be equipped with long-distance intelligent customer management system, which can record the service, accessories, user evaluation and other aspects, and control the mini concrete mixer through the monitoring system. Third is the pluralism. We should meet the demands of our customers in a timely manner on the aspects of accessories procurement, maintenance, technology consulting, equipment management, etc.

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